- Samvel Hayrumyan, Family Medicine Advisor to the Ministry of Health
- Anahit Charkhifalakyan, Acting Deputy Head of the Health Department of the Yerevan Municipality
- Tatevik Tokhyan, Head of the Department of Socio-Economic and Cultural Rights Protection
- David Melik-Nubaryan, Public Health Specialist
- Violet Zopunyan, President of the "Law Development Center" NGO
According to the ombudsman's annual report, a significant proportion of citizens avoid using polyclinics, citing mistrust of doctors and ineffective medical care.